Intranet Portal for Global Clinical Research Organization

About our Customer:

Our client is among the top 10 world leaders in drug research and development and clinical trials. They have a global presence with more than 80 offices in 30 countries employing over 10000 employees.

Business Needs / Challenges:

• Our client was looking to provide a common intranet platform for employees to share knowledge about their work, company values, and culture.
• The aim was to minimize the gap between employees in different hierarchies.
• The client was looking for a solution that is easy to use for technical and non-technical users.
• Move away from traditional web and desktop-based solutions for multiple reasons. The client was looking to have professional technical support, a standard architectural stack, ease in customization and maintenance operations.
• Users can share multiple types of files within the portal without using external services.
• Need for faster performance while accessing the UI.
• The client was looking for an easy way to manage content on multiple sites without help from the development team.
• As it is a big portal so the client also wanted to do the auditing of the portal, to see the performance and activities of the portal users.

Solution:

• Surekha Technologies' team had coordinated with the client's Business team to prepare a roadmap, budgetary and architectural proposal for a solution based on Liferay DXP.
• Created ReactJs portlets to give a faster performance in the application.
• Easy to use custom and configurable Site Templates to replicate for various departments, so that sites and content can be created without the help of the development team.
• We have a customized user dashboard for highlighting various activities related to the user and the department he is involved with.
• Roles and permissions are easily manageable.
• Hierarchical user authorization to manage their actions on intranet portal.
• Custom workflow for publishing and reviewing content.
• Elastic search functionality to search content in the portal with high performance.
• The auditing feature allows administrators to track and manage user activity within the platform to better understand their experiences.

Key Features:

• UI/UX design for intranet portal aligned to company's design guidelines.
• Front-end design in ReactJs.
• Easy content publishing and reviewing process.
• Configurable Liferay DXP themes.
• Custom and configurable site and page templates.
• SAML (Security Assertion Markup Language).
• Content Accessibility security.
• Dynamic content search.
• Dynamic workflow.
• User dashboard feature where users can see all the recent activities and sites which he/she can access.