Dealer Portal Solution for Order & Logistics Management – Auto Parts Company

The solution reduced operational time by 80% through automated workflows, improved order accuracy with real-time checks, and helped logistics teams move faster. It is built using Next.js with Prisma as the ORM, leveraging the latest Prisma and Next.js Server Actions. The platform uses Microsoft Azure for document storage management and OpenTelemetry for log analytics.

The customer is a well-established US-based automotive parts distributor trusted by dealers across multiple regions. Their day-to-day operations revolve around keeping the right parts in stock, getting orders out on time, and coordinating smooth deliveries to dealers who rely on them. With warehouse teams, logistics staff, carrier partners, and dealers all working together, the customer needed a single, unified system that could bring everything into one place, making it easier for everyone to view inventory, place bulk orders, manage loads, and keep deliveries moving without delays.

Project Brief

Our client is a distributor of automotive parts, supporting a large network of dealers across different regions. The client is an expert in inventory management and logistics operations; they understand the challenges of dealers face, like placing bulk orders, tracking their orders, and ensuring timely delivery. Our client's goal was to modernize these workflows and create a digital platform where dealers can order, track, and improve their coordination across their entire supply chain.

For this project, we partnered with them to build a comprehensive dealer portal that brings together inventory ordering, cart management, load building, and carrier bidding into a single, seamless system. The platform enables dealers to browse real-time inventory, place bulk orders, upload CSV files, and manage multiple cart types, all with intelligent validation to prevent errors. On the logistics side, we developed an end-to-end load management module that generates deliveries, tracks inventory consumption, coordinates carrier bidding, and supports approval of workflows.

Business Needs / Challenges

Inventory Ordering

Dealers frequently place bulk orders using spreadsheets and email, leading to errors, delays, and minimal tracking visibility.

Manual Logistics & Load Creation

Logistics teams created loads manually, validated inventory separately, and communicated delivery details through offline channels.

Inefficient Carrier Bidding Process

Collecting Carrier load bids via email or phone manually makes the process slow, prone to errors, and difficult to identify in an audit.

Limited Visibility for Internal Users

Teams lacked centralized screens for tracking orders, loads, delivery quantities, and bid progress.

High Operational Overhead

Adding data entries manually, in various formats, without any automation process, increases time and reduces accuracy.

Real-Time Monitoring & Security

Observability across services and secure access control were essential for modernizing the infrastructure.

Technology Stack & Tools

Implementation Overview

Bespoke Solution

A custom web application built with Next.js and Node.js, designed to support the customer’s logistics and order management processes. It uses modern server-side rendering and Server Actions to ensure fast performance, easy maintenance, and the ability to scale as business needs grow.

Role-Based Navigation with Microsoft Entra ID

User access and interface visibility dynamically adapt based on Entra roles. Internal staff, logistics teams, accounting users, and dealers each see customized modules, ensuring security, clarity, and simplified workflows.

Next.js Caching and Revalidation

Added Next.js caching and revalidation op optimized server-side rendering, cached data reduces page load times, it helps faster inventory browsing, speeds load builder operations. It provides a better user experience across the portal.

End-to-End Logistics Management with Load Builder

We designed a Load Builder module to centralize all logistics operations into one streamlined tool. The module enables teams to generate deliveries from real-time inventory, manage load, coordinate with carrier partners for bidding, and handle approvals within the same interface.

Automated Inventory Export & Azure Storage Integration

Implemented an automated inventory export capability that allows items to be added to a cart and automatically generates a structured CSV file: the system removes the need for manual file creation. Generated files are securely stored in Azure Blob Storage, easy to access, and support downstream processing.

Bulk Inventory Cart Management

Implemented a bulk inventory cart feature that allows dealers to add items using CSV uploads or add entries manually using repeatable items and quantity fields. Validating inventory ensures that all quantities match available stock before being added to the cart. The system supports multiple cart types.

Business Impact

80% Reduction in Operational Time

Automating load creation, inventory validation, bidding, and export workflows dramatically reduced manual steps for logistics teams and dealers.

Improved Order Accuracy

Real-time validation and structured carts reduced inventory discrepancies and prevented incorrect orders before submission.

Faster Logistics Turnaround - Icone

The Load Builder’s streamlined workflows allowed logistics teams to create, validate, and assign loads significantly faster.

Scalable Architecture

Utilizing Next.js and dynamic UI components means future enhancements will be easier to make, along with increases or changes to business needs can easily be accommodated.

Higher Transparency & Accountability

Centralized logs, role-based access, and bidding workflows created a fully traceable operational pipeline.

Increased System Reliability

Azure-based telemetry and storage improved uptime, observability, and data durability across the platform.

WordPress to Odoo Website Migration - Zero Downtime Migration

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