A Patient-Centric Web and Mobile Application for American Healthcare Provider

Our client, a US-based healthcare provider chain with 18 hospitals and clinics, aimed to enhance patient care through digital transformation by equipping each patient with a tablet to use a new healthcare application.

The project solved issues in patient health management, information access, and communication by developing a secure, user-friendly web and mobile app. Our approach involved consulting, designing with client feedback, agile development, and phased deployment with training and support for seamless integration and enhanced patient care.

Number of Employees : 500+

Project Brief

Our customer is a healthcare provider chain in the US, established in 1998, with 18 hospitals and clinics nationwide. They have served over 300,000 patients with a team of 55+ doctors and 460+ healthcare professionals. Our client specializes in chronic disease management and offers a wide range of medical specialties.

Committed to digital transformation and experience advancements,the healthcare provider intends to equip each patient with a tablet during healthcare service delivery. Their goal is to improve patient care by utilizing our healthcare application while staying true to their mission of offering accessible and compassionate healthcare.

Business Needs & Challenges

Managing patient health

The healthcare administration faced challenges in effectively managing patient health, resulting in compromised health outcomes and lower patient satisfaction.

Access health information

Patients were unable to access health information, making it difficult to know their conditions and treatment plans.

Appropriate communication channel

There wasn't any appropriate communication channel between patients and healthcare providers, which led to a lack of timely information exchange.

Finding Communication gaps and potential errors in care

It was challenging for the hospital to share essential health information, medical records, and updates with their patients, which resulted gradually in communication gaps and potential errors in care.

Manage medications

It was difficult for patients to manage medications, adhere to prescribed approaches, and track medication schedules without digital assistance.

Monitor Patients Remotely

Hospitals used to miss out on opportunities to remotely monitor patients with chronic conditions, which lead to higher healthcare costs.

Technology Stack & Tools

Implementation Overview

Comprehensive Healthcare App:

Our solution directly addresses the challenges faced by healthcare service providers. We developed a comprehensive healthcare application for both Android and iOS platforms, ensuring a broad reach among patients and healthcare professionals.

Seamless Cross-Platform User Experience:

The cross-platform approach provides a seamless and consistent user experience, facilitating real-time communication, data sharing, and healthcare management.

Empowering Patients with Access to Medical Records:

Patients can easily access their medical records, treatment plans, and medication schedules, empowering them to actively engage in their healthcare decisions.

Enhanced Engagement with Push Notifications:

With functionalities like push notifications, secure messaging, and real-time chart representation, our solution enhances medication adherence and patient engagement, ultimately improving the overall quality of care.

Business impacts

Enhanced Patient Care

The application allowed healthcare providers to improve patient care significantly with real-time chart representation and activity graph rendering.

Improved Communication

With features like push notifications and secure messaging, the developed app bridges the communication gap between patients and healthcare providers.

Enhanced Patient Satisfaction

The app enabled healthcare providers to engage with their patients and offer medical guidance, which lead to enhanced patient satisfaction.

Access to Health Information

asy access to health information, including medical records, treatment plans, and medication schedules empowered patients to be more informed about their conditions and actively participate in their healthcare decisions.

Chronic Disease Management

Specializing in chronic disease management, the app helped healthcare providers to remotely monitor patients with chronic conditions.

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