How to Manage Orders in Odoo 17 PoS for Retail & Restaurant Businesses?

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Odoo has become one of the most renowned and reliable enterprise software recently considering the feature-rich modules and effortless business management capabilities it has been offering.

One of those efficient modules is PoS, Point of Sale, in Odoo 17 that facilitates effortless order management for retail and restaurant businesses. Businesses can easily keep records of their day-to-day sales and manage online payments, checkout, prices, discounts, store/restaurant management, and personalized customer experience.

In this article, we’ll discuss why Odoo 17 PoS is an ideal choice for retail and restaurant businesses and how to manage orders in Odoo 17 Point of Sale.

How to Manage Orders in Odoo 17 Point of Sale?

Well, managing orders efficiently is crucial in any business operation to ensure smooth sales transactions and customer satisfaction.

Order management encompasses the efficient handling of sales orders, from creation to fulfillment. It involves the creation and modification of orders, application of discounts, customer association, payment processing, order finalization, and managing order history.

In Odoo 17, handling orders through the Point-of-Sale module is easy and user-friendly. From accessing the system to processing payments and managing order history, this guide will walk you through the essential steps to effectively manage orders in Odoo 17.

1. Accessing the Point of Sale: Log in to your Odoo instance and navigate to the Point-of-Sales module.

2. Creating a New Order: Start a new order by adding the products or services that the customer wishes to purchase.

3. Modifying the Order: You can modify the order by adding or removing items, adjusting quantities, or editing product details.

4. Applying Discounts or Promotions: If applicable, apply any discounts or promotions to the order items.

5. Selecting the Customer: Associate the order with a specific customer by selecting them from the customer database.

6. Payment Processing: Choose the mode of payment (cash, credit card, etc.) that the customer prefers to complete the sale.

7. Finalizing the Order: Review the order details, verify the payment method, and confirm the order with the customer.

8. Completing the Sale:  After finalizing the order, process the payment, generate an invoice, and close the sale.

9. Managing Order History: Access the order history to track previous orders, view details of each transaction, and manage customer preferences.

Why Odoo Pos is the best option for Retail & Restaurant businesses?

Odoo Point of Sale is user-friendly, dependable both online and offline, and provides a diverse array of features to fulfill your business requirements. It can be easily configured in minutes, enabling you to commence sales swiftly and ensuring the satisfaction of both your employees and customers.

Benefits of Using Odoo 17 POS for your Order Management

Well, Odoo 17 PoS offers multiple advantages that make it the most reliable option for stores and restaurants. Check out a few of the benefits of using Odoo PoS in your business to gain competitive advantage.

  • Seamless interface for retail and restaurant businesses.
  • Enhanced operational efficiency for seamless business workflow.
  • Streamlined inventory management for better supply chain control.
  • Improved customer service and faster transactions for enhanced sales & satisfaction.
  • Accessible and adaptable solution for diverse business environments.
  • Uninterrupted service to ensure continuous business operations.
  • Diverse payment options to cater to varied customer preferences.
  • Simplified bookkeeping for better financial management.
  • Customizable features tailored to specific business needs.

Features of Odoo 17 Point of Sale

  • Advanced search
  • Browser support
  • PC/Tab-compatible
  • Offline access
  • Easily integrated
  • Multiple payment methods
  • Credit/Debit cards
  • Bill splitting
  • Offline payments
  • B2B sales
  • Credit limits
  • Invoicing
  • Accounting
  • Prices & discounts
  • Customized receipts
  • Multiple orders
  • Product weight
  • Multi checkouts
  • Dynamic barcodes
  • Mobile selling
  • Order history
  • Daily cash
  • Cashier accounts
  • Cash flows
  • Stock & inventory management
  • Franchises
  • Self-service
  • Preparation display
  • Custom floor plans
  • Take orders
  • Table transfer
  • Seating management
  • Kitchen display
  • Order notes
  • Delayed orders
  • Self-ordering
  • Split bills
  • Combo meals
  • Online table booking
  • Kiosk
  • Customer registration
  • Customer loyalty cards
  • Discounts & gifts
  • E-Wallet
  • Pricelists
  • Product categories
  • Product search
  • Units of measure
  • Multiple barcodes
  • Product availability
  • Ship later
  • Gift card
  • Product variants
  • Advanced search
  • Browser support
  • PC/Tab-compatible
  • Offline access
  • Easily integrated
  • Multiple payment methods
  • Credit/Debit cards
  • Bill splitting
  • Offline payments
  • B2B sales
  • Credit limits
  • Invoicing
  • Accounting
  • Prices & discounts
  • Customized receipts
  • Multiple orders
  • Product weight
  • Multi checkouts
  • Dynamic barcodes
  • Mobile selling
  • Order history
  • Daily cash
  • Cashier accounts
  • Cash flows
  • Stock & inventory management
  • Franchises
  • Self-service
  • Preparation display
  • Custom floor plans
  • Take orders
  • Table transfer
  • Seating management
  • Kitchen display
  • Order notes
  • Delayed orders
  • Self-ordering
  • Split bills
  • Combo meals
  • Online table booking
  • Kiosk
  • Customer registration
  • Customer loyalty cards
  • Discounts & gifts
  • E-Wallet
  • Pricelists
  • Product categories
  • Product search
  • Units of measure
  • Multiple barcodes
  • Product availability
  • Ship later
  • Gift card
  • Product variants

Conclusion

Odoo 17 Point of Sale stands out as an ideal choice for retail and restaurant businesses seeking efficient order management. With user-friendly features, diverse functionalities, and seamless handling from creating orders to managing history, Odoo 17 PoS streamlines operations, enhances customer experience, and ensures business success.

In case of any additional assistance or further queries, please don't hesitate to reach out to us. As an Odoo Development Services Provider and Silver Partner, we are fully equipped to provide tailored services and solutions to meet your specific business needs.

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