DMS & Liferay Intranet Portal Development for the Governmental Body

Our client, a Nigerian government entity managing public works and infrastructure, needed to enhance the efficiency and transparency of land documentation.

We implemented a Liferay-based Intranet Portal and Document Management System (DMS) to address bureaucratic delays, improve transparency, and streamline the 26-level approval process. The solution modernized land record management, reduced manual tasks, minimized the usage of papers, and provided a user-friendly interface, thereby improving overall efficiency and accountability in land-related processes.

Number of Employees : 300+

Project Brief

Our client is a governmental entity in Nigeria, responsible for the formulation, implementation, and monitoring of policies in the areas of public works, housing, and other infrastructure development. The entity plays a diverse and crucial role in the planning, construction, and maintenance of public infrastructure across Nigeria.

To improve the convenience and efficiency of land-related tasks for Nigerian residents, the governmental body wanted to implement an Intranet Portal and a Document Management System (DMS).

Business Needs & Challenges

Transparency & Accountability

The client lacked transparency and accountability in land documentation processes which led to potential cases of fraud, disputes, and inefficiencies.

Bureaucracy & Delays

The manual and paper-based processes for land documentation caused bureaucratic challenges and delays to obtain land titles and related documents, which impacted overall efficiency and productivity.

The absence of DMS

Inadequate management of land records and documentation resulted in land ownership disputes and legal complexities that affected land tenure securities and investment.

Time-consuming workflow of approvals

One of the major challenges they faced was the lengthy workflow with 26 levels of approval, which resulted in significant delays in land-related tasks. These delays impacted efficiency and restrained timely processing of land documentation and approvals.

Technology Stack & Tools

Implementation Overview

Liferay Intranet Portal for User Management:

We developed and implemented a Liferay intranet portal to manage user permissions and roles. Additionally, we utilized Liferay's workflow capabilities specifically for managing an approval hierarchy of up to 26 different levels

Customized UI with React Portlet:

For user-friendly UI and customized user views based on permissions, we utilized React to create a dedicated portlet. This enabled us to tailor different views and actions based on user permissions and enhance the overall user experience.

Document Management with MySQL:

For effective document management, we implemented MySQL as the database solution, which ensured efficient storage and retrieval of data related to users, applications, documents, departments, and payment details.

Advanced Search and Filtering with Elasticsearch:

To offer robust and reliable search functionalities, filtering, and sorting for users, applications, documents, departments, and payment-related details, we utilized Elasticsearch. This ensured advanced search capabilities and efficient data retrieval for diverse user requirements.

Smooth API Integration with Restful API:

For smooth API integration, including the connection of various components, systems within the solution, and payment gateways, we implemented a Restful API that facilitated smooth communication and data exchange between different modules and external services.

Business impacts

Increased Trust in Land Transactions:

A drastic reduction in fraud and disputes with a transparent system potentially led to an increase in trust in land-related transactions.

35% Improvement in Land Documentation Efficiency:

The implementation of the Document Management System (DMS) and Intranet Portal has reduced bureaucratic challenges and delays in land documentation processes, improving the efficiency of land title acquisition and related document processing by 35%.

50-60% Reduction in Documentation and Approval Time:

The client anticipated and achieved a 50-60% reduction in the time required for land documentation and approval processes, resulting in greater efficiency and responsiveness to residents' needs.

30% Boost in Employee Productivity:

Employees can expect real-time access to critical documents and enhanced collaboration, potentially resulting in a 30% increase in productivity in land-related tasks.

25-30% Reduction in Operational Costs:

With reduced reliance on manual labor and paper-based processes, the client has experienced a 25-30% reduction in operational costs related to land documentation and approval procedures.

Enhanced User Satisfaction for Residents and Stakeholders:

Residents and stakeholders can benefit from the streamlined processes and enhanced user experience, potentially leading to an increase in user satisfaction with the client's services.

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