Ticket Booking and Event Management System for Museum

Our client, an agency managing IT services for a national museum, needed a comprehensive event management system to handle online and on-site ticketing, including integration with ticket scanners and electronic gates.

We implemented a solution using Odoo.sh Enterprise Edition, enhancing its event app for online bookings and POS-based ticket sales, and integrating IoT for ticket scanning and gate access. This unified platform streamlined event management, reduced infrastructure and management costs by over 70%, and improved customer service.

Project Brief

Our client is an agency that is handling multiple IT related work for a national museum. Museum administration was looking for an event management system to manage event related activities like publishing events details online for guests to view and book the ticket. They also need the possibility to buy tickets offline via a POS system on-site at the museum. Further to this, they need to integrate a ticket scanner and integration with an electronic gate to open based on the ticket validity for site entry.

Business Needs & Challenges

Event Management Solutions

Our client was looking for a quick and user-friendly solution for managing museum events.

Cloud-based System

System needs to be on a cloud server to be accessible anywhere.

Event PublishingPOS Integration

Publish events online and allow online ticket booking from guests.

POS Integration

Feasibility to purchase ticket booking on-site with POS at site.

Barcode Integration

Tickets should have a barcode for further scanning at gate entry.

Proposal Preparing as per needs

InteWe prepared a roadmap, budget planning, and architectural proposal solution based on Odoo.sh Enterprise Edition.

Technology Stack & Tools

Implementation Overview

Consultation

We prepared a roadmap, budget planning, and architectural proposal solution based on Odoo.sh Enterprise Edition.

Improvement in Event Apps

Enhancement of events app availability in Odoo to adhere to additional changes needed for museum administration like allowing events ticket booking
from POS, custom receipt/ticket printing from POS with attendee details.

Ticket Booking

Automated event availability and ticket booking based on predefined durations.

Integration of IoT

Integrated IOT box to connect ticket scanner at electronic gate entry.

Custom API Integration

Custom API integration to send signals to allow or reject users at the electronic gate entry system.

Bussiness Impact:

Integrated Platform for Event Management:

One platform for managing all business requirements for event management.

Cost Efficiency:

Customer event management with manual paper-based entries and a custom platform to publish events online. We helped them to save over 70% of infrastructure and management team costs for events.

Workflow Automation:

Automated end-to-end Event creation till the scanning of generated tickets from Point-of-Sale sessions.

Improved Customer Experiences:

Increased the speed of printing multiple tickets at the same time. Better customer service.

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